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  2. List of chatbots - Wikipedia

    en.wikipedia.org/wiki/List_of_chatbots

    List of chatbots. A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating ...

  3. LivePerson - Wikipedia

    en.wikipedia.org/wiki/LivePerson

    Headquartered in New York City, LivePerson is best known as the developer of the Conversational Cloud, a software platform that allows consumers to message with brands. In 2018, the company announced its AI offering, allowing customers to create AI-powered chatbots to answer consumer messages, alongside human customer service staff.

  4. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

  5. OpenAI’s ChatGPT Heads to Retail Customer Service via Linc

    www.aol.com/lifestyle/openai-chatgpt-heads...

    The Las Vegas conference was the natural pick for Linc, whose automated customer experience platform launched a new integration with the much-hyped artificial intelligence -powered ChatGPT on ...

  6. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

    www.aol.com/news/delivery-firms-ai-chatbot-goes...

    A n AI customer service chatbot for international delivery service DPD used profanity, told a joke, wrote poetry about how useless it was, and criticized the company as the “worst delivery...

  7. Delivery firm’s AI chatbot swears at customer and ... - AOL

    www.aol.com/delivery-firm-ai-chatbot-swears...

    Parcel delivery firm DPD have replaced their customer service chat with an AI robot thing. It’s utterly useless at answering any queries, and when asked, it happily produced a poem about how...

  8. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.

  9. Yalochat - Wikipedia

    en.wikipedia.org/wiki/Yalochat

    San Francisco. , United States. Number of locations. 4. Website. yalochat .com. Yalochat is an artificial intelligence platform specializing in emerging markets. It is based in San Francisco with offices in Mexico City, Mumbai, Shanghai, Bogotá, and São Paulo.

  10. SmarterChild - Wikipedia

    en.wikipedia.org/wiki/SmarterChild

    SmarterChild was an intelligent agent or "bot" developed by ActiveBuddy, Inc., with offices in New York and Sunnyvale. [citation needed] It was widely distributed across global instant messaging networks. [citation needed] SmarterChild became very popular, attracting over 30 million Instant Messenger "buddies" on AIM (AOL) and MSN and Yahoo ...

  11. Conversational commerce - Wikipedia

    en.wikipedia.org/wiki/Conversational_commerce

    Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.