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2. Meta’s misinformation problem has local election officials ...

   www.aol.com/news/meta-misinformation-problem...

   Meta ultimately cut 21,000 jobs, including in trust and safety and customer service, over multiple rounds of layoffs. As CNBC reported last year, the company dissolved a fact-checking tool that ...

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [48] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [49]

4. Hardinge sells assets, but Horseheads facility to remain open ...

   www.aol.com/hardinge-sells-assets-horseheads...

   "To support our growth initiatives, we are actively recruiting many positions that include machinists, buyers, customer service, manufacturing engineers, design engineers, operation managers, as ...

5. Production support - Wikipedia

   en.wikipedia.org/wiki/Production_Support

   Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

6. AI for small business: The 7 tools you need to make work easier

   www.aol.com/ai-small-business-7-tools-143000925.html

   2. Chatbots for immediate customer service information. Enhance your customer support and customer experience with AI assistant chatbots. These smart bots can free up your time to focus on more ...

7. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.