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Customer support helps ensure that the products and services that have been provided to the customer meet their expectations. Given an effective and efficient customer support experience, customers tend to be loyal to the organization, which creates a competitive advantage over its competitors.
Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media.
A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients.
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Here is a list of the highest-paid jobs in the service industry that make tips: Bartender. Server. Babysitter. Hairstylist. DJ. Rideshare or delivery driver. 1. Bartender. Average salary: $31,510...