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2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone , technical support can now be conducted online or through chat.

3. Distribution center - Wikipedia

   en.wikipedia.org/wiki/Distribution_center

   Sainsbury's distribution centre in Waltham Point, Hertfordshire, United Kingdom.. A distribution center for a set of products is a warehouse or other specialized building, often with refrigeration or air conditioning, which is stocked with products to be redistributed to retailers, to wholesalers, or directly to consumers.

4. Integrated logistics support - Wikipedia

   en.wikipedia.org/wiki/Integrated_Logistics_Support

   Integrated logistics [1] support (ILS) is a technology in the system engineering to lower a product life cycle cost and decrease demand for logistics by the maintenance system optimization to ease the product support. Although originally developed for military purposes, it is also widely used in commercial customer service organisations. [2]

5. Service integration and management - Wikipedia

   en.wikipedia.org/wiki/Service_integration_and...

   Lead supplier as service integrator: One of the clients's existing service providers is responsible for service integration in addition to its original service delivery responsibilities. External service integrator : An independent third-party company is responsible for service integration without additional service delivery responsibilities.

6. Business process management - Wikipedia

   en.wikipedia.org/wiki/Business_process_management

   The Workflow Management Coalition, [6] BPM.com [7] and several other sources [8] use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the ...

7. Job crafting - Wikipedia

   en.wikipedia.org/wiki/Job_crafting

   Job crafting is an individually-driven work design process which refers to self-initiated, proactive strategies to change the characteristics of one's job to better align the job with personal needs, goals, and skills. [1]