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2. Computer repair technician - Wikipedia

   en.wikipedia.org/wiki/Computer_repair_technician

   Despite the vast variety of work environments, all computer repair technicians perform similar physical and investigative processes, including technical support and often customer service. Experienced computer repair technicians might specialize in fields such as data recovery, system administration, networking or information systems. Some ...

3. Contracting Officer's Technical Representative - Wikipedia

   en.wikipedia.org/wiki/Contracting_Officer's...

   A Contracting Officer's Technical Representative (COTR) is a business communications liaison between the United States government and a private contractor.The COTR is normally a federal or state employee who is responsible for recommending actions and expenditures for both standard delivery orders and task orders, and those that fall outside of the normal business practices of its supporting ...

4. Business process outsourcing - Wikipedia

   en.wikipedia.org/wiki/Business_process_outsourcing

   BPO is typically categorized into back office outsourcing, which includes internal business functions such as human resources or finance and accounting, and front office outsourcing, which includes customer-related services such as contact centre (customer care) services. [2] BPO that is contracted outside a company's country is called offshore ...

5. Technical support scam - Wikipedia

   en.wikipedia.org/wiki/Technical_support_scam

   Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

6. Technical audit - Wikipedia

   en.wikipedia.org/wiki/Technical_audit

   As such, there are methods of soliciting (nontechnical) user perceptions and feedback to support a technical algorithm audit. For example, in noninvasive user auditing, researchers and developers may survey users in conjunction with user activity (e.g., through activity logs) to understand interactions with the system and unmet needs that could ...

7. Information technology - Wikipedia

   en.wikipedia.org/wiki/Information_technology

   This is the Antikythera mechanism, which is considered the first mechanical analog computer, dating back to the first century BC.. Ideas of computer science were first mentioned before the 1950s under the Massachusetts Institute of Technology (MIT) and Harvard University, where they had discussed and began thinking of computer circuits and numerical calculations.